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Returns & Exchanges
We want you to be completely satisfied with your purchase. If you are unhappy with your order, we accept returns on unopened items within 30 days of delivery.
1
Initiate Request
Contact our customer service team with your order number to request a Return Merchandise Authorization (RMA).
2
Pack Items
Securely pack the unopened tea products in their original packaging to prevent damage during transit.
3
Ship Return
Affix the provided return label and drop the package off at any authorized carrier location.
4
Receive Refund
Once received and inspected, we will issue a refund to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing